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- In-house Training - This is great for something that is routinely taught over and over again, like customer service standards, or for company specific procedures, as in how to request time off for a vacation or medical leave. It can, however, be expensive or unreliable when it comes to software upgrades or technology changes within a department or company.
- Online Learning - This option is often less expensive as it saves the cost of hiring employees to train the staff and allows the employees to learn at their own pace. Employees who are not computer literate or who have trouble with the "read and learn" learning style may struggle to understand the steps. Employees with no motivation, or other motives, will simply not do it and blame the software for "not working".